PRODUCTS

PRODUCT AVAILABILITY

Pierre Hermé Paris® product offerings vary throughout the year. While certain products are available year round, others are presented exclusively during specific periods.

It may be possible to preview and pre-order certain seasonal or limited edition products via internet in the days leading up to their actual availability date. These items will not be available for delivery before the indicated date.

ALLERGENS

The list of potential allergens in Pierre Hermé Paris® products is on the rubrique "More Information" of each product.

STORAGE DURATION

The recommended maximum amount of time for storing our pastries at home is on the rubrique "More Information" of each product.

PRODUCTION OF PIERRE HERME PARIS® PRODUCTS

Every day, our pastry chefs in Paris, Tokyo, and Alsace duplicate the same recipes, working carefully and with the finest of ingredients. Along with the staff of the Pierre Hermé Paris® boutiques, our pastry chefs share a passion for their work and a keen attention to detail.

FETISH

Periodically throughout the year, and independent of the seasonal calendar, Pierre Hermé Paris® boutiques present special selections of delectable pleasures and surprises which focus on the “Fetish” flavours of Pierre Hermé. Ispahan, Mogador, Sarah, Plenitude… these are just a few of the Fetish flavour sensations which he has created. The result: numerous new recipes, original Pierre Hermé creations, which are available but for a limited period of time.

MACARONS

How to store macarons ?

Macarons can be kept for five days. Macarons should be stored in the lower shelf of the refrigerator. We recommend removing them from refrigeration 30 minutes before serving.

How are the macarons packaged and protected for home delivery ?

Pierre Hermé Paris® macarons are cushioned and protectively encased in special custom-made packaging which prevents them from shifting and damage during transport.

Cold packs are placed in the shipping boxes in order to maintain macarons at their proper temperature throughout the transportation process. The freshness and quality of your Pierre Hermé Paris® macarons will not be compromised.

How many macarons are there per 100 grams?

Weights can vary slightly between varieties. Depending on selection, one can expect five to six macarons per 100 grams.

Is it possible to customize the selection of varieties in a box of macarons?

For online orders, macaron assortments are preset. The varieties included are listed on the product information space found on our website. This preset assortment is modified several times throughout the year, according to the seasons and the varieties on offer in the boutiques.

Creating your own customized macaron selection is possible exclusively in one of our boutiques. To see the list of Pierre Hermé Paris® boutiques, click here.

CHOCOLATES

To see the range of Pierre Hermé Paris® chocolates click here.

How many chocolate bonbons are in each size box of Signatures & Classiques ?

The assortment of Bonbons de chocolat Signatures & Classiques is dependent on the box size:

60 gram box - 8 chocolate bonbons

120 gram box - 14 chocolate bonbons

210 gram box - 25 chocolate bonbons

350 gram box - 40 chocolate bonbons

500 gram box - 58 chocolate bonbons

750 gram box - 84 chocolate bonbons

 

PASTRIES

Where can one find Pierre Hermé Paris® pastries ?

3 Pierre Hermé Paris® boutiques in Paris offer pastries :

  • 185 rue de Vaugirard, 75015 Paris
  • 72 rue Bonaparte, 75006 Paris
  • 58 avenue Paul Doumer, 75016 Paris (available here by pre-order only. Orders must be placed by telephone or in person before 6:00 p.m. the evening prior to pick-up.)
  • 89 boulevard Malesherbes, 75008 Paris (available here by pre-order only. Orders must be placed by telephone or in person before 6:00 p.m. the evening prior to pick-up.)

To see the opening hours of these boutiques, please click here.

You may also order Pierre Hermé Paris® pastries by internet via the Boutique Pick-Up service available at 185 rue de Vaugirard, 75015 Paris. You will avoid the queues and will be guaranteed of the availability of your desired product. This service is available daily from 10:00 a.m. to 7:00 p.m., Sundays until 5:00 p.m.

Due to their delicate nature, and as the quality of your Pierre Hermé Paris® pastries is our highest concern, we are not able to ship them to you. However, an independent service is available which offers courier delivery of our pastries and other items within Paris and the Paris region. Please contact a Pierre Hermé Paris® boutique to arrange such a delivery. To find the telephone number of your boutique, click here.

Is it possible to personalize Pierre Hermé Paris® cakes ?

We can include a decorative marzipan “Happy Birthday” plaque on top of your cake. This plaque may also be personalized with a name, according to your instructions.

How long do the cakes and tarts keep?

Storage time varies depending on the products and their ingredients. To see the maximum amount of time we recommend you keep each of our cakes and tarts click here.

VIENNOISERIES

Where can one find PierreHermé Paris® viennoiseries?

2 Pierre Hermé Paris® boutiques in Paris offer viennoiseries :

  • 185 rue de Vaugirard, 75015 Paris
  • 2 rue Bonaparte, 75006 Paris

To see the opening hours of these boutiques please click here.

You may also order Pierre Hermé Paris® viennoiseries by internet via the Boutique Pick-Up service available at 185 rue de Vaugirard Paris 75015. You will avoid the queues and will be guaranteed of the availability of your desired product. This service is available daily from 10:00 am to 7:00 p.m., Sundays until 5:00 p.m.

Due to their delicate nature and as the quality of your Pierre Hermé Paris viennoiseries is our highest concern, we are not able to ship them to you. However, an independent service is available which offers courrier delivery of our viennoiseries and other items within Paris and the Paris region. Please contact a Pierre Hermé Paris boutique to arrange such a delivery. To find the telephone number of your boutique, click here.

JAMS

Where and how are Pierre Hermé Paris® jams produced?

Our jams are prepared in the Alsace region of France by Christine Ferber. The jams are made exclusively from recipes created by Pierre Hermé, using only fresh fruit as a base.

BOOKS

A large selection of books by Pierre Hermé is available for home delivery or via Boutique Pick-Up.

Books ordered for home delivery are signed by Pierre Hermé.

A personalized signature from Pierre Hermé may be arranged by contacting: pierre.klein@pierreherme.com Please allow at least one extra week for this service.